Business Models. Website Types. TYPES of Business Tools.

Common Types of Businesses (Simple)

  • E-commerce
  • Service business
  • Product business
  • Agency
  • Marketplace
  • SaaS (software business)
  • Manufacturing
  • Wholesale / Distribution
  • Retail (offline / physical store)
  • D2C (direct-to-consumer brand)
  • B2B business
  • Subscription business
  • Franchise business
  • Consulting business
  • Education / Coaching
  • Healthcare / Clinic
  • Real estate
  • Hospitality (hotel, restaurant, café)
  • Logistics / Transport
  • Media / Content business

One-line wrap-up

Most modern businesses fall into selling products, selling services, or selling access/platforms.


Common Website Types

  • Business / Company website
  • E-commerce website
  • Service website
  • Portfolio website
  • Agency website
  • Personal website
  • Blog / Content website
  • News / Media website
  • Landing page website
  • SaaS / Software website
  • Marketplace website
  • Directory / Listing website
  • Educational website
  • Membership website
  • Community / Forum website
  • Non-profit website
  • Event website
  • Restaurant / Hotel website
  • Real estate website

Business Model ↔ Website Type (Side-by-Side)

Business ModelCommon Website Type(s)
E-commerceE-commerce website
Service businessService website, Business website
Product businessBusiness website, E-commerce website
AgencyAgency website
MarketplaceMarketplace website
SaaS (software business)SaaS / Software website
ManufacturingBusiness / Company website
Wholesale / DistributionBusiness website, Catalog-style website
Retail (offline / physical store)Business website, E-commerce website
D2C (direct-to-consumer brand)E-commerce website
B2B businessBusiness website, Service website
Subscription businessMembership website, SaaS website
Franchise businessBusiness website, Multi-location website
Consulting businessService website, Personal website
Education / CoachingEducational website, Membership website
Healthcare / ClinicBusiness website, Healthcare website
Real estateReal estate website
Hospitality (hotel, restaurant, café)Restaurant / Hotel website
Logistics / TransportBusiness website
Media / Content businessBlog / Content website, News / Media website

Common TYPES of Business Tools (Very Simple)

1. Idea & Planning

  • Business planning: Notion, LivePlan
  • Market research: Google Trends, Statista
  • Competitor analysis: SimilarWeb, SEMrush

2. Branding & Identity

  • Logo & brand design: Canva, Adobe Illustrator, Figma
  • Brand guidelines: Canva, Figma, Notion

3. Website & Online Presence

  • Website builders / CMS: WordPress, Webflow, Wix, Shopify
  • Hosting & domains: GoDaddy, Namecheap, Bluehost

4. Marketing & Growth

  • SEO tools: Ahrefs, SEMrush, Google Search Console
  • Advertising tools: Google Ads, Meta Ads
  • Social media management: Hootsuite, Buffer
  • Email marketing: Mailchimp, Brevo (Sendinblue)
  • Content creation: Canva, Adobe Suite
  • Marketing automation: HubSpot, ActiveCampaign

5. Sales

  • Lead generation: LinkedIn Sales Navigator, Apollo
  • CRM: HubSpot CRM, Zoho CRM, Salesforce
  • Sales automation: HubSpot, Pipedrive
  • Proposal & quotation: PandaDoc, DocuSign

6. Customer Support & Experience

  • Helpdesk / ticketing: Zendesk, Freshdesk
  • Live chat & chatbot: Intercom, Tawk.to
  • Feedback & surveys: Typeform, Google Forms

7. Operations

  • Task management: Trello, ClickUp
  • Project management: Asana, Monday.com
  • Process documentation: Notion, Confluence

8. Finance

  • Accounting: QuickBooks, Xero, Tally
  • Invoicing & billing: Zoho Invoice, FreshBooks
  • Expense management: Expensify, Zoho Expense
  • Payment processing: Stripe, PayPal, Razorpay

9. HR & Team

  • Recruitment: LinkedIn, Indeed
  • HRMS / payroll: BambooHR, Zoho People
  • Attendance & leave: Keka, GreytHR
  • Performance management: Lattice, 15Five

10. Product / Service Delivery

  • Inventory management: Zoho Inventory, TradeGecko
  • Order management: Shopify, WooCommerce
  • Service management: ServiceNow, Zoho Desk

11. Data & Analytics

  • Website analytics: Google Analytics, Hotjar
  • Business intelligence: Power BI, Tableau

12. Automation & Integration

  • Workflow automation: Zapier, Make (Integromat)
  • Integration tools: Zapier, Workato

13. Security & Compliance

  • Data security: Cloudflare, Norton
  • Backup & recovery: Google Drive, AWS Backup
  • Compliance & legal: OneTrust, Termly

14. Scaling & Enterprise

  • ERP systems: SAP, Oracle, Odoo
  • Advanced reporting: Power BI, Tableau
  • Enterprise communication: Slack, Microsoft Teams

Big Picture (Important Insight)

  • Small businesses use: Canva, WordPress, Google tools, simple CRM
  • Growing businesses add: CRM, automation, analytics
  • Large businesses use: ERP, BI tools, enterprise systems

One-Line Summary

A business journey uses planning → branding → marketing → sales → delivery → support → finance → HR → analytics → scaling tools.


Website Type → Tools (with Common Examples)

1. Business / Company Website

  • CMS: WordPress, Webflow, Wix
  • Contact forms: WPForms, Contact Form 7, Typeform
  • Analytics: Google Analytics
  • Basic SEO: Yoast, Rank Math
  • CRM (lead capture): HubSpot CRM, Zoho CRM

2. E-commerce Website

  • E-commerce platform: Shopify, WooCommerce, Magento
  • Payment gateway: Stripe, PayPal, Razorpay
  • Inventory management: Zoho Inventory, Shopify Inventory
  • Order management: Shopify, WooCommerce
  • CRM: HubSpot, Zoho CRM
  • Email marketing: Klaviyo, Mailchimp
  • Analytics: Google Analytics

3. Service Website

  • CMS: WordPress, Webflow
  • Lead forms: Typeform, WPForms
  • CRM: HubSpot CRM, Zoho CRM
  • Appointment / booking: Calendly, Bookly
  • Analytics: Google Analytics
  • Email marketing: Mailchimp, Brevo

4. Portfolio Website

  • CMS: WordPress, Webflow, Wix
  • Media / gallery: Elementor, Webflow Gallery
  • Contact form: Contact Form 7, Typeform
  • Analytics: Google Analytics

5. Agency Website

  • CMS: WordPress, Webflow
  • Portfolio / case studies: Custom CMS, Notion embeds
  • CRM: HubSpot CRM, Zoho CRM
  • Lead forms: Typeform, Gravity Forms
  • Analytics: Google Analytics
  • Email marketing: Mailchimp, ActiveCampaign

6. Personal Website

  • CMS: WordPress, Ghost, Webflow
  • Blog tools: WordPress editor, Ghost editor
  • Contact form: Contact Form 7, Tally
  • Analytics: Google Analytics

7. Blog / Content Website

  • CMS: WordPress, Ghost
  • SEO tools: Yoast, Rank Math
  • Analytics: Google Analytics
  • Email subscription: ConvertKit, Mailchimp
  • Ads / monetization: Google AdSense, Mediavine

8. News / Media Website

  • Advanced CMS: WordPress, Drupal
  • Editorial workflow: PublishPress, Trello
  • Analytics: Google Analytics
  • Ad management: Google Ad Manager
  • Subscription tools: Memberful, Stripe

9. Landing Page Website

  • Landing page builder: Webflow, Unbounce, Leadpages
  • Lead capture forms: Typeform, HubSpot Forms
  • CRM: HubSpot CRM
  • Analytics: Google Analytics
  • A/B testing: Google Optimize, VWO

10. SaaS / Software Website

  • CMS: Webflow, WordPress
  • Pricing & billing: Stripe, Paddle
  • User authentication: Auth0, Firebase
  • CRM: HubSpot, Salesforce
  • Analytics: Google Analytics, Mixpanel
  • Support tools: Intercom, Zendesk

11. Marketplace Website

  • Platform: Custom build, Sharetribe
  • User management: Built-in, Auth0
  • Payments & payouts: Stripe Connect, PayPal
  • Order / listing management: Custom, Sharetribe
  • Reviews & ratings: Built-in systems
  • Analytics: Google Analytics

12. Directory / Listing Website

  • CMS: WordPress
  • Listing management: GeoDirectory, HivePress
  • Search & filters: ElasticSearch, FacetWP
  • Submission forms: WPForms, Gravity Forms
  • Monetization: Stripe, PayPal

13. Educational Website

  • LMS: LearnDash, Teachable, Thinkific
  • Video hosting: Vimeo, YouTube (private)
  • User accounts: LMS built-in
  • Payments: Stripe, PayPal
  • Analytics: Google Analytics

14. Membership Website

  • Membership management: MemberPress, Paid Memberships Pro
  • Access control: Built-in membership tools
  • Subscriptions & payments: Stripe, PayPal
  • Email automation: ActiveCampaign, ConvertKit
  • Analytics: Google Analytics

15. Community / Forum Website

  • Community platform: Discourse, Circle
  • User profiles: Built-in
  • Moderation tools: Discourse tools
  • Notifications: Email + in-app
  • Analytics: Google Analytics

16. Non-profit Website

  • CMS: WordPress, Wix
  • Donation tools: Donorbox, GiveWP
  • Volunteer forms: Google Forms, Typeform
  • Email tools: Mailchimp
  • Analytics: Google Analytics

17. Event Website

  • Event management: Eventbrite, Meetup
  • Ticketing & registration: Eventbrite
  • Payments: Stripe, PayPal
  • Email notifications: Mailchimp
  • Analytics: Google Analytics

18. Restaurant / Hotel Website

  • Menu management: SinglePlatform, custom CMS
  • Booking (table/room): OpenTable, Resy, Cloudbeds
  • Payments: Stripe, Razorpay
  • Maps & location: Google Maps
  • Analytics: Google Analytics

19. Real Estate Website

  • Property listings: IDX, Estatik
  • Search & filters: ElasticSearch, FacetWP
  • Lead forms: Typeform, Gravity Forms
  • CRM: HubSpot, Zoho CRM
  • Maps integration: Google Maps
  • Analytics: Google Analytics

Big Pattern (Very Important)

  • WordPress / Webflow + Google Analytics → almost everywhere
  • CRM → any lead-driven website
  • Stripe / PayPal → any money flow
  • Automation & advanced tools → only when scale demands it

One-line takeaway

Website tools are not chosen by trend — they’re chosen by website purpose.